Florence Noël

Design Director


As design director, Flo strives to lead with care, candor, and skill, and aims to inspire people to believe in themselves. Her approach to leadership is informed by her love of creating conditions for people to come alive in what they do and bring their best to work.

At Civilla, Flo upholds the creative excellence of human-centered design in our work in order to scale positive change. She leads the team’s research and design efforts, documenting best practices, cultivating strong relationships with our partners, and investing in each person’s unique strengths to help them grow.

She describes her journey to Civilla as a creative one – following her interests and passions. Over time, she learned that much of what she was drawn to do had a name: human-centered design. This interest took Flo to many different leadership roles, spanning community organizing, education, technology, healthcare, finance, government, and nonprofits. Prior to Civilla, Flo worked as director of product management and user experience at the Alumni Association of the University of Michigan and CEO/founder of Dear Black Women, an affirmation movement and network reaching over 15,000 Black women weekly. She also worked as the northeast regional director of Girls Who Code and as a consultant for the New York City Department of Education, DaVita Healthcare and Zemen Bank.

Flo holds a BA in English and African and African American studies from Duke University, an MBA from the University of Michigan’s Ross School of Business, and an MSI in human computer interaction and social computing from the University of Michigan’s School of Information.

She’s a proud Haitian-American, born and raised in New York. Her favorite language to speak is Haitian Kreyol and she absolutely loves to travel to “wherever the sun shines and the people are kind.” (That means just about anywhere.)