stories
stories of change in action
Join the conversation: explore institutions serving people in positive ways, dive into dialogues with brave leaders, and see behind the scenes of Civilla's own projects.
Better technology, by design
Transforming the way digital services are built in government through human-centered design.
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"You can use bureaucracy to fight bureaucracy”
Marina Nitze shares what she’s learned about hacking bureaucracy.
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You Have To Be Willing To Get Uncomfortable
Julia Dale shares what she’s learned about leading through times of crisis.
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Cutting through bureaucracy
Antonia Jiménez shares what she’s learned about understanding data through the human stories behind it and challenging bureaucracy where others might shy away.
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Using Tech to Streamline Child Support
How Georgia uses technology to ease the burden of child support on families and local offices
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“If We’re Laser-Focused, We Can Achieve Anything”
Paving the way for the City of Detroit and beyond, Joshua Edmonds shares what he’s learned about community, collaboration, and executing no matter what
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Names, Not Numbers
A human-centered approach to tackling homelessness in Rockford
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Small Changes, Big Impact
How starting small helped improve the public benefits renewal system in Michigan
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Making the Case for Change
The unlikely story of how Civilla came to partner with the Michigan Department of Health and Human Services
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Responding Quickly in Times of Crisis
How Michigan harnessed existing infrastructure to get food on the table faster for families in need during COVID-19
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"You Can't Learn By Sitting In Your Chair"
After 38 years in public service, Terry Beurer shares what he’s learned about frontline leadership, user voices, and humbling experiences
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The Road to Rollout
Designing the path from idea to implementation at scale
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